My Rant and Rave Entry

Bear With Me, I just want to vent my frustrations of trying to deal with large electronic companies support.

It seems that every time you are confronted with any type of question and call concerning technical support or product recommendations no one can give you an answer and quickly transfers you to a different extension to keep from exposing their short comings or product ignorance.

My most recent encounters with the problem have been with Dell, Bellsouth, and Panasonic.

The support functions online for each are so hidden or labor intensive with unnecessary BS that most people give up with disgust.

Tonight, I tried to use Panasonic's support contact form and gave up after the 3rd try of filling out the long BS form when trying to find a flash or light for a "not so cheap" video/still camera.

Seems that each time when I hit the submit button, there was an error message on the page. I had already become suspicious when the page stated a 24 hour reply time.

I believe that most large companie's pride and common sense has gone to "Hell In A Handbasket" as my grandparents would have said.

If you have had negative experiences with these large companies, please leave me a comment.

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C. Oxford
GetawayCrafts

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C. Oxford
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